This policy outlines what information is collected from you when you visit any page on our domain (louisianalottery.com), including our mobile site and Facebook Pages, and the ways in which we use that information.
Information Collection & Usage
There are two types of information that we collect, store and use: automatically collected information of a non-personal nature and personal information voluntarily submitted by users. The Louisiana Lottery does NOT collect any personally identifiable information from you when you visit this site, unless you expressly allow and/or voluntarily provide it such as filling out an online form; sending us an email; downloading/accepting the Louisiana Lottery?s Facebook "Contest Promotions" Application (App) or participating in a Facebook promotion via that application through the Lottery's Facebook Page; participating in a survey; joining Club Lotteaux; or enabling the global positioning system (GPS) functionality on your phone when accessing our mobile site.
I. Automatically Collected Information
When you visit our site, basic information is passively collected through your web browser. This information is non-personal and does not identify you specifically:
- The Internet domain and IP address from which you accessed our site.
- The type of browser, operating system and device used to access our site.
- The date and time and length of your visit to our site.
- The specific page(s) visited, graphics viewed and any documents downloaded.
- If you accessed our site through another link on the Internet.
- Any other statistical information systematically collected by Google Analytics.
How This Information is Used
We will use automatically collected information to compile reports about popular pages and to see how users in aggregate are accessing our site. This information will help us to continue to improve the usability of our site so that users have a better experience when visiting our website. For example, if you visit our website via a mobile phone, you are directed to the mobile version of our site for a more device-friendly experience.
II. Voluntarily Collected Information
How This Information is Used
Joining the Louisiana Lottery's Players Club, Club Lotteaux
Personal information collected and maintained with Club Lotteaux membership is used to verify that the potential member is of the required age to participate. (See note about age requirement below.) Information about an individual's residence and game preferences is also used to customize Club Lotteaux pages with news and events most relevant to them. Email addresses will be used to communicate with members on an ad hoc basis and to fulfill their requests to participate in Club Lotteaux email lists. Changes to voluntarily collected information can be made by the user through the Change Profile feature of the site.
Filling out a Survey
Personally identifiable information may be collected and used for marketing and product development purposes. Since drawings are sometimes held from among survey participants, personal information may be used in order to contact prize winners.
Accepting/Downloading the Louisiana Lottery's Facebook "Contest Promotions" Application
Participating in or Entering a Lottery Facebook Promotion
After downloading/accepting the Louisiana Lottery's Facebook "Contest Promotions" Application, you are allowed to enter contests and promotions the Lottery sponsors from time to time on its Facebook Page. When entering these contests, additional information may be voluntarily collected from you in order to determine contest eligibility or judge the contest according to its specific rules.
Requesting a Speaker Form
Personal information is used to enable us to contact you to book a Lottery speaker for your meeting or engagement.
Sending Us Email
Your email address and other information contained in or attached to your email are retained and used in order for us to respond to you. If you prefer we not collect or store this information, do not email us. Instead, communicate with us by phone or in person.
Taking the Problem Gambling Test
This form does NOT collect any personally identifiable information. Answers to the quiz are collected only to calculate and return the answer page. Data collected from this particular form is not stored.
Using the "Find A Retailer" Page From a Mobile Device
If you access the "Find A Retailer" Page from a mobile device, you will be given the option to enable your device?s GPS in order to find a retailer(s) near your exact location. This information is used only to deliver tailored search results and is not stored. If you prefer not to share your location, utilize the zip code search option instead. Depending upon your device and settings, once you have granted permission to enable GPS, it may remain in effect until you change it.
User Age Requirements
The Louisiana Lottery does not knowingly collect information from children. Club Lotteaux registrants and Facebook promotion participants are required to be at least 21 years of age.
Dissemination of Information Collected
The Louisiana Lottery is strongly committed to protecting personal information collected through the website against unauthorized access, use or disclosure. Consequently, personally identifiable information collected on this site or through the Louisiana Lottery's Facebook "Contest Promotions" Application is made readily available only to Louisiana Lottery employees or its consultants who need to know it in order to carry out their official functions including those outlined above. While the Louisiana Lottery may use personally identifiable information for marketing purposes, it will NOT sell, rent or trade this information to or with third parties.
Subject to applicable law, any information collected through our website or the Louisiana Lottery's Facebook "Contest Promotions" Application, or any information you provide to us through our website or the Louisiana Lottery's Facebook "Contest Promotions" Application may be considered public record. We may be required, therefore, to provide such information for public inspection. For example, if anyone requests the names of all Louisiana Lottery Club Lotteaux members, we may have to provide the names under Louisiana's public records law.
The Lottery may also choose to release information in aggregate collected for statistical purposes as long as it is in a form that cannot be used to identify a particular person.
Retention of Collected Information
The information collected through our website is retained by the Louisiana Lottery in accordance with the records retention and disposition requirements of state law. In general, information submitted online is kept for a minimum of three years.
The Louisiana Lottery utilizes industry standards with respect to safeguarding the integrity of its computer systems, networks and this website, including but not limited to individual authentication, the security of transmitted data, security monitoring, prevention of data corruption and auditing. We believe these measures provide reasonable protection of private information in our possession; however we do not ensure, guarantee or warrant the transmission of your personal information through our website.
Some pages on the Louisiana Lottery's website utilize cookies. Cookies are simple text files that are stored on your computer by Internet websites. They do not contain personally identifiable information and do not compromise your privacy or security. The Louisiana Lottery may use such cookies from time to time to customize or enhance your browsing experience or for other purposes such as indicating whether a particular survey has already been completed by a Club Lotteaux member to avoid duplication of responses.
Changes to this Policy
Contacting the Lottery