In such cases where an original winning ticket is required, the Lottery will make prize payment appointments for these winners by emailing the Lottery at firstname.lastname@example.org or contacting the Lottery office where you wish to claim.
Prizes of Over $5,000 & Powerball and Mega Millions PrizesOriginal tickets are required to claim prizes on tickets of any game winning more than $5,000. Also, based on multistate game rules, original winning tickets are still required to claim all Powerball and Mega Millions prizes. The option to claim by mail using photocopied tickets does not apply to winning tickets from these games.
Players who mail in their claims using this new option are advised to retain their original ticket in the event there is an issue with delivery. In addition, the Lottery reserves the right to require an original ticket if there is a question regarding the claim. Winning tickets can only be claimed once, and after a prize is paid on a photocopied ticket, the original is no longer valid for prize payment.
Prize Payment OptionsLotto, Easy 5, Pick 3 and Pick 4 & all Scratch-Off Prizes of $5,000 or LessThese prizes may be claimed by mail with the following:
All Prizes of $600 or LessThese prizes may be claimed by any participating Lottery retailer by presenting an original winning ticket.
Prize Payment OptionsNOTE: All Lottery offices are currently open to the public by appointment only. Effective May 1, 2020, the following prize payment options will be available until the Lottery’s claims offices are fully operational.