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1. Sign the Back of Your Ticket Immediately After Purchasing.  Lottery tickets are bearer instuments, which means that the Lottery must pay the holder of a winning ticket presented for payment. Signing the back of the ticket is the single most important thing you can do to help protect yourself from theft and demonstrate ownership of the ticket. Any alteration to a winning ticket worth more than $600 is cause for an immediate security investigation. Once a winning ticket has been paid, however, it is much more difficult to determine whether another individual was the rightful owner.
2. Learn How to Play & Check Your Ticket After the Drawing.  Find out the rules and winning combinations for the games you play in order to have an idea of how much you've won before presenting your tickets for cashing. This information can be found on this Web site, in the All Games Guide brochures located in retailer play centers, and on scratch-off game tickets. Winning numbers can be found on this Web site and on the Lottery's toll-free winning numbers hotline (800-735-5825). In addition, winning numbers from each drawing are broadcast nightly on official Lottery television stations and can be printed from retailer ticket terminals.
3. Ask for a Validation Receipt When Having Your Ticket Cashed.  Prizes of $600 or less can be paid by Lottery retailers. If ever you are in doubt or question the amount of winnings, ask for a receipt confirming whether the ticket was a winner or the amount won. If you are told your ticket is not a winner, you may request its return. There is no reason for a retailer to keep a nonwinning ticket.
4. Report Any Concern Right Away. To report a problem or concern with cashing a winning ticket, contact us immediately at signitnow@louisianalottery.com.
Please be sure to include detailed information about your concern, including the name of the retailer, location, date and approximate time of day the incident occurred, as well as the game name and any ticket information you can recall. | |
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Listen to the PSA
We're brining the "Sign It Now" message to the airwaves. Catch our public service announcement on your favorite radio station. LISTEN>>
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How to Play Information
Be an informed consumer! Understand how a game is played when you decide to play, as well as the possible winning combinations. Download our All Games Guide or access individual game pages on this Web site:
Powerball
Lotto
Easy 5
Pick 3
Pick 4
Scratch-Offs
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Frequently Asked Questions
Do you have more questions about Lottery player security issues, procedures and policies? Get answers here. MORE >> |
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Validation Receipt Printing Instructions
Retailers! Get detailed instruction for reprinting customer copies of validation receipts for draw-style game and scratch-off game tickets. MORE >>
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How to Avoid Illegal Lottery Scams
Did you know that the Louisiana Lottery Corporation is the only entity legally authorized to conduct a lottery in Louisiana? Learn to recognize illegal lottery scams and protect yourself from becoming a victim. MORE >>
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